FAQ
These are common issues experienced with viewing the All Punches video series. If these do not resolve your issues, please contact us using this link
Please include a screen shot of the issue you are experiencing, the page you are viewing, and the browser you are using.
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How do I purchase the videos.
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Click PAID VIDEOS page from the menu
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Log into our site or create an account.
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Click the "Purchase" button. Then click the "Check Plans" button
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Select the video package you wish to purchase
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Then go thru the payment purchase screen to complete your order
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I’ve purchased a video from the store, but I don’t know how to view the video.
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Log into our site first. If you don't have a login then you can sign up to become a member.
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Next click the “PAID VIDEOS” link from the menu. You will see all the videos that are available.
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Find the purchased video you want to view.
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Click the pic or the "View" button.
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How do I log into the site?
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Click “Home” on the menu. On the right side of the screen just below the menu is the login button.
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Click "PAID VIDEOS" on the menu. You will see the login button next to the "Instructional Videos" title.
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When I click the video to start playing, a new tab is opened?
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Your browser may be causing issues. This is a list of our recommended browsers depending on which type of device you are using. Please ensure you are using the latest version.
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Desktop: Chrome, Firefox, Edge
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Android: Chrome, Edge, Samsung Internet
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IOS: Chrome
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I'm using the recommended browser, but I still can't view the video.
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Go into your browser settings.
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Ensure that cookies are enabled.
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Ensure that cross-website tracking is enabled.
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